At Bengal Food Industries, we value the trust of our customers, distributors, and business partners. This Privacy Policy explains how we collect, use, and protect information when you interact with us—whether through our website, wholesale orders, or direct communication.

1. Information We Collect

We may collect the following types of information:

• Business Information: Name of company, contact person, phone number, email, and address.
  
• Order Information: Product details, quantity, payment method, and delivery address.
  
• Website Data (if applicable): Basic browsing activity, cookies, and IP addresses to improve user experience.
  
• Direct Communication: Any information you provide when contacting us through phone, email, or in person.
  

2. How We Use Information

We use the collected information to:

• Process wholesale and retail orders.
  
• Deliver products safely and on time.
  
• Communicate with customers about inquiries, updates, and support.
  
• Improve our product quality and service experience.
  
• Maintain legal, financial, and business records.
  

3. Sharing of Information

Bengal Food Industries does not sell or rent customer information to third parties. We may share necessary information only with:

• Logistics partners (to deliver your products).
  
• Payment service providers (for secure transaction processing).
  
• Regulatory authorities (if required by law).
  

4. Data Security

We take reasonable steps to protect your data from unauthorized access, misuse, or disclosure. This includes:

• Secure storage of physical and digital records.
  
• Limited access to customer data by authorized personnel only.
  
• Regular monitoring of our systems to prevent breaches.
  

5. Your Right

As a valued customer, you have the right to:

• Request access to the information we hold about you.
  
• Ask for corrections if any details are inaccurate.
  
• Request deletion of your data where applicable under the law.
  

6. Retention of Information

We keep customer information only as long as it is necessary for:

• Business transactions.
  
• Legal or regulatory compliance.
  
• Customer service and support.
  

7. Changes to This Privacy Policy

Bengal Food Industries may update this policy from time to time to reflect changes in law, technology, or our business practices. Any updates will be posted on our official channels.